Bio-One of Providence decontamination and biohazard cleaning services

Understanding the Role of a Crime Scene Cleaning Company

Not many people know that biohazard cleanup companies like Bio-One exist. Clients turn to us during moments of crisis in their lives, and hence, don’t usually discover who we are until they require a service. This lack of awareness is understandable. People don’t expect awful tragedies like homicide and suicide to affect their families. But the resulting unfamiliarity can generate mystique around our role here at Bio-One. It’s true that we specialize in crime scene cleanup and decontamination services. We also remove clutter in hoarding situations, eradicate stubborn odors and disinfect property tarnished by animal waste. But in our view, the role of Bio-One is more involved than that. We are here to help you during your time of greatest need. So we treat our jobs like first responders do, prioritizing the people in our communities when they need us most.

That’s why we’re always on stand-by. If you need to reach out to us, our phone lines are always open, no matter what time of the day it is. When you give us a call, we’ll immediately connect your request to the nearest team of cleanup technicians so that they can proceed in assisting you. Why does our perpetual availability matter to us? Because we never want someone to feel like they must confront a painful and daunting situation by themselves. We’re always ready to step in so you can focus on healing.

But consistency is not enough. For our clients, the road to recovery requires a rapid response on our part. We share your sense of urgency and understand that you need your property restored promptly. Our teams strive to arrive on site within an hour. In most situations, we don't collect payment until after a job has been completed. It’s the least we can do to ensure your needs are met first and foremost. That’s why our company motto is “help first, business second.” We prioritize your well-being over our bottom-line. When prices are discussed, you’ll notice that 95 percent of the work we do is covered by insurers. This coverage makes us one of the most affordable cleanup crews in town.

We also pride ourselves on being the most compassionate company in the industry. When you contact Bio-One, we are duty-bound to protect your privacy and provide you with superior customer service. We’ll arrive on site in unmarked vans to keep the job discrete. Moreover, our decontamination teams are trained to help you through a difficult situation. Not only will the service we provide be efficient and effective, it will be conducted in a manner that’s respectful of you, your family and your home. Your satisfaction is our guarantee.

Bio-One is also here to keep you safe. Biohazardous materials that are not properly disinfected create significant health risks. They are also dangerous to clean up, requiring specialized equipment designed to protect the user from unwanted viruses, noxious fumes and physical hazards. Proper sanitation requires an exhaustive process that only the professionals are qualified to handle. We dispose of biohazardous materials in accordance with state law to protect people and the environment from harmful toxins. You also don’t want to clean up the aftermath of a suicide or homicide yourself. Doing so will surely intensify your emotional trauma, making it more difficult to recover. Our disinfection process eliminates tenacious viruses safely and comprehensively, restoring both your property and your peace of mind.

We consider ourselves part of the communities we serve, so please reach out with any questions about biohazard safety, suicide prevention and more. We are here to help in every way that we can.